Data Controller
For personal information collected directly through the SRT Knee website or through direct contact with SRT Knee, I am the data controller.
SRT Knee does not operate or maintain a separate database of patient clinical records.
Clinical and patient records relating to your care are maintained within the systems of the relevant healthcare organisation, such as the NHS or Ramsay Health Care, rather than through the SRT Knee website.
Information We May Collect
If you contact SRT Knee, we may receive personal information such as your name, telephone number, email address and information contained within your enquiry.
You should avoid sending detailed medical or other sensitive personal information through a general website enquiry unless specifically requested to do so.
Where you are receiving clinical care, your medical and clinical information is managed through the relevant healthcare organisation and its clinical record systems.
How Your Information Is Used
Personal information provided directly to SRT Knee may be used to:
respond to enquiries;
facilitate contact with the appropriate secretary or healthcare organisation;
arrange or assist with appointments and consultations;
communicate with you regarding your care where appropriate; and
meet relevant legal, regulatory and professional obligations.
SRT Knee does not sell personal information or use patient information for unrelated commercial purposes.
Patient Records
SRT Knee does not maintain a separate electronic database of patient clinical records through this website.
Where you are treated through the NHS or Ramsay Health Care, your clinical records and relevant patient information are managed within the systems of the organisation providing your care and are subject to that organisation’s own privacy and data protection policies.
Information may also be shared, where appropriate and necessary, with other healthcare professionals or organisations involved in your care.
Confidentiality
Patient confidentiality is fundamental to the provision of healthcare.
Any personal information received directly by SRT Knee will be treated confidentially and handled appropriately in accordance with applicable data protection legislation and professional confidentiality requirements.
Information will only be disclosed where there is an appropriate and legitimate reason to do so, including where necessary for your care, where required or permitted by law, or where otherwise appropriately authorised.
Data Protection
Personal information is handled in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as applicable.
Health information is considered particularly sensitive personal information under UK data protection law and is subject to additional safeguards.
Retention of Information
Because SRT Knee does not maintain a separate clinical patient database, personal information provided through the website is not used to create or maintain a separate clinical record.
Information received directly through an enquiry will be retained only for as long as reasonably necessary to deal with the enquiry and for any applicable legal, regulatory or professional requirements.
Clinical records are retained by the relevant healthcare organisation in accordance with its own policies and legal and professional requirements.
Website Cookies and Analytics
The website may use cookies or similar technologies for essential website functionality, security, performance monitoring or analytics.
Where non-essential cookies or third-party analytics services are used, appropriate information about their use and, where required, consent will be provided through the website’s cookie settings or cookie notice.
The website designer should ensure that any third-party services used on the website, such as analytics, hosting, contact forms, embedded media or other tracking technologies, are appropriately reflected in the website’s cookie and privacy arrangements.
Your Rights
Depending on the circumstances, you may have rights in relation to your personal information, including the right to request access to personal information held about you and to request correction of inaccurate information.
If your request relates to clinical records held by the NHS, Ramsay Health Care or another healthcare organisation, you may need to contact that organisation directly as the organisation responsible for those records.
If you have questions about how personal information provided directly to SRT Knee is handled, please contact SRT Knee using the contact details provided on this website.
You also have the right to raise concerns with the Information Commissioner’s Office (ICO) if you believe that your personal information has not been handled appropriately.
Changes to This Policy
This policy may be reviewed and updated from time to time to reflect changes in the services provided, website functionality, technology or applicable legal and regulatory requirements.
The latest version will be published on this website.
Contact
For questions about this Privacy Policy, the information provided on the website, or the handling of personal information provided directly to SRT Knee, please use the contact details provided on the website